NEWS: Disneyland Parks Most Likely to Remain Closed Through September 12

It’s looking like the parks and hotels at the Disneyland Resort will remain closed at least through September 12. Guests who have a Disneyland Resort hotel reservation between now and Sept. 12, 2020, will be receiving notification from Disney to modify or cancel their reservation.

Check out a sample of the email guests are receiving:

“Dear Guest,

We are sorry to inform you that your upcoming visit with us will be impacted by several closures. We recognize that the COVID-19 situation is constantly evolving, and there are many factors that are helping us determine the timing of when various aspects of our business will reopen in a responsible way.

Disneyland Park and Disney California Adventure Park remain closed and will reopen at a later date, pending state and local government approvals. The Hotels of the Disneyland Resort are also closed and will reopen at a later date. Given this unprecedented situation, we appreciate your patience and understanding as we navigate through this process as responsibly as we can.

Unfortunately, this means we are unable to accommodate your upcoming hotel room reservation. If you have already modified or cancelled your upcoming Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package, no further action needs to be taken.

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through September 12, 2020. If you are unable to reach us before your check-in date for such time period, you will not be penalized or assessed Disney-imposed fees for cancelling your Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package after your check-in date.

Note that some package components are nonrefundable and subject to third-party operator cancellation policies. You should work directly with any third-party operators you have used to book any parts of your vacation package that were not booked through the Walt Disney Travel Company, including flights, travel protection and car rentals.

To cancel or modify your reservation, please contact the Walt Disney Travel Company at (714) 520-5050 between the hours of 7:00 AM PST and 9:00 PM PST, 7 days a week. If you are a Canada resident, please call (800) 496-6337.

If you originally booked through a Travel Professional, please reach out to them directly if you have questions or would like to reschedule.

We do anticipate heavy call volume and appreciate your patience as we work hard to respond to all inquiries.

Sincerely
Disney Destinations, LLC

Even though it seems like the parks won’t be open before September 12, reservations are available for 2 of the 3 Disneyland Hotels for dates starting September 16. Hopefully, that means the Disneyland Resort will be able to reopen next month. For now, the Downtown Disney District is open and welcoming back guests.

About the Author: DBTN - FOUNDER, EDITOR-IN-CHIEF OF DBTN

My enthusiasm for all things Disney all started when my parents took our family to WDW for a vacation. My first trip was at age 13. Since that first time, I have made a trip to WDW almost every year from age 13. As far as I knew there was only one place to vacation! My fascination with WDW began on that first trip. I wanted to know how things at WDW operated and what made it so magical. I wanted to know details like how many people worked there and the length of the monorail track. It is that fascination that fueled my interest in WDW. Each year that my family vacationed at WDW, I learned more about WDW as they built more parks and added more attractions. I am not the average fan; I want to know all the details and I love researching the facts of WDW. I research facts through the Internet, books and DVDs. To me, the best part is to conduct research trip at WDW. After college, my father was transferred to Orlando and I moved with my parents. Seeking employment, I applied for a job at WDW. I passed the first rounds of interviews and was proud to join the Disney family as a security cast member! The job was great. It included Disney-specific training and security training before assuming four duties: driving a security vehicle, standing a post, working in a resort or walking a park or other area. Sometimes I even had special duties like working the Epcot Christmas Processional. I would escort the celebrity guests from backstage to onstage. Interestingly, every cast member is given a WDW fact book monthly to aid in answering guest questions. The pocket book contained great Disney facts that added more fuel for my thirst of Disney facts. Well, all-good things must come to end so we moved back to NJ. In the summer of 2010 I moved back to Florida I am now living in Orlando less then 15 minutes from WDW and living the dream and have fun along the way. Favorite Park – Magic Kingdom Favorite Character – Mickey Mouse Favorite restaurant – California Grill Favorite attraction – Toy Story Mania Favorite resort – Bay Lake Tower / Contempoary First time at a disney park – 1976 & have been every year since Who was on your first disney trip – My entire family Favorite disney memory – My first trip and my first trip with my kids How far do you live from disney now – 15 minutes When is your next Disney trip? – every weekend Favorite Disney Movie – Jungle Book & Toy Story