Disney Vacation Club has announced that it will be reintroducing a two-factor verification process to enhance the online security of its Members when accessing loan information.

This major system update comes after months of development and delay and aims to provide an additional layer of protection against unauthorized access, particularly for members accessing their loan information on the club’s official website.

Starting May 24, DVC members who log into their loan information on DisneyVacationClub.com will be asked to confirm their identity via an access code. This code will be sent to either the email address or mobile phone number associated with their Disney OneID account. Disney OneID is the account used across all Disney platforms.

To ensure a smooth transition, members are urged to verify and update their email address and phone number on their Disney OneID profile before May 24. This can be done by clicking on the “My DVC” menu, selecting “My Profile” from the drop-down menu, and then choosing “Account Settings” in the middle of the webpage.

In another significant shift, DVC members will now need to call Member Services at 800-800-9800 to reset their passwords. The previous option to reset passwords online through self-service tools will be discontinued.