NEWS: New Digital Key Feature Coming Soon to My Disney Experience App

At Walt Disney World Resort, we are always looking for ways to wow our guests with new technology that enhances their experience. The My Disney Experience app is a perfect example, with recently introduced features like mobile order and online check-in that are providing families and friends with additional choices to make their vacation even more enjoyable and convenient. Today, we are unveiling another exciting app feature: a digital key.

Coming soon to Disney’s Wilderness Lodge, a new feature in the My Disney Experience app will allow guests to quickly unlock their hotel room using a digital key on their mobile devices, providing them with another seamless room entry option that brings added ease and flexibility to their experience.

Guests can also use their digital key to unlock the hotel entrance gate and common area doors requiring a key, which may include pools, fitness centers, elevators and club level lounges. Arriving travel parties that have checked in online may even use their digital key to bypass the need to visit the front desk, giving them the opportunity to go directly to their room when it is ready and start their vacation even faster.

The feature represents the latest evolution of keyless room entry, which we began offering with the MagicBand, the unique all-in-one device that effortlessly connects the vacation choices guests make in My Disney Experience. Guests may use either or both options to enter their room during their stay.

So how does it work? To use their digital key, guests can opt in and activate the feature on their check-in day through a brief set up process in the app. To enter their room, guests tap the “Unlock Door” button and then simply hold their phone against the door lock. Check out the video below to see a sneak peek of the feature in action.

Bluetooth®-enabled mobile devices with the latest version of the My Disney Experience app are required to take advantage of a digital key for room entry. And don’t forget to wear your MagicBand for all other uses including park entry, FastPass+ redemption, room charges and more.

We will have more to share soon about the digital key feature and other future enhancements to the app, so be sure to read the Disney By The Numbers Blog for the latest information and updates on My Disney Experience – your one-stop-shop for all things Walt Disney World during your visit.

About the Author: DBTN - FOUNDER, EDITOR-IN-CHIEF OF DBTN

My enthusiasm for all things Disney all started when my parents took our family to WDW for a vacation. My first trip was at age 13. Since that first time, I have made a trip to WDW almost every year from age 13. As far as I knew there was only one place to vacation! My fascination with WDW began on that first trip. I wanted to know how things at WDW operated and what made it so magical. I wanted to know details like how many people worked there and the length of the monorail track. It is that fascination that fueled my interest in WDW. Each year that my family vacationed at WDW, I learned more about WDW as they built more parks and added more attractions. I am not the average fan; I want to know all the details and I love researching the facts of WDW. I research facts through the Internet, books and DVDs. To me, the best part is to conduct research trip at WDW. After college, my father was transferred to Orlando and I moved with my parents. Seeking employment, I applied for a job at WDW. I passed the first rounds of interviews and was proud to join the Disney family as a security cast member! The job was great. It included Disney-specific training and security training before assuming four duties: driving a security vehicle, standing a post, working in a resort or walking a park or other area. Sometimes I even had special duties like working the Epcot Christmas Processional. I would escort the celebrity guests from backstage to onstage. Interestingly, every cast member is given a WDW fact book monthly to aid in answering guest questions. The pocket book contained great Disney facts that added more fuel for my thirst of Disney facts. Well, all-good things must come to end so we moved back to NJ. In the summer of 2010 I moved back to Florida I am now living in Orlando less then 15 minutes from WDW and living the dream and have fun along the way. Favorite Park – Magic Kingdom Favorite Character – Mickey Mouse Favorite restaurant – California Grill Favorite attraction – Toy Story Mania Favorite resort – Bay Lake Tower / Contempoary First time at a disney park – 1976 & have been every year since Who was on your first disney trip – My entire family Favorite disney memory – My first trip and my first trip with my kids How far do you live from disney now – 15 minutes When is your next Disney trip? – every weekend Favorite Disney Movie – Jungle Book & Toy Story