NEWS: Glasses And Mugs Disappearing From DVC Studios

Ceramic mugs and glasses have been removed from a number of Disney Vacation Club resorts, replaced with paper and plastic products.

It appears that glassware is being removed from Deluxe Studio villas at select resorts, replaced with disposable coffee and water cups. Feedback from readers identifies Aulani, Disney Vacation Club Villas and Disney’s Saratoga Springs Resort & Spa as being impacted by this change.

Thus far, the apparently policy change has not expanded to all Disney Vacation Club properties. Guests recently staying at Copper Creek Villas & Cabins, Disney’s Beach Club Villas and Disney’s BoardWalk Villas report finding the typical array of glassware inside their rooms.

Nearly a decade ago, DVC took steps to remove the glasses and mugs from Deluxe Studio rooms. At the time, Disney claimed that hand washing of such items was deemed insufficient to meet new cleanliness standards. Member outrage ensued and Disney ultimately reversed the policy, going so far as to install glass washing machines at resorts which previously lacked such equipment.

A Disney spokesperson confirmed the changes at both Aulani and Saratoga Springs. This does not represent an official policy change, rather the use of disposable cups has been implemented on a trial basis. Disney Vacation Club “will pay close attention to our members’ feedback before making any permanent changes.”

Deluxe Studio villas are equipped with only a small bar sink and no in-room dishwasher. Other supplies include paper plates, paper bowls and plastic dining utensils. Larger DVC rooms including One, Two and Three Bedroom villas are all outfitted with dishwashers, and feature traditional glass & ceramic dishware.

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My enthusiasm for all things Disney all started when my parents took our family to WDW for a vacation. My first trip was at age 13. Since that first time, I have made a trip to WDW almost every year from age 13. As far as I knew there was only one place to vacation! My fascination with WDW began on that first trip. I wanted to know how things at WDW operated and what made it so magical. I wanted to know details like how many people worked there and the length of the monorail track. It is that fascination that fueled my interest in WDW. Each year that my family vacationed at WDW, I learned more about WDW as they built more parks and added more attractions. I am not the average fan; I want to know all the details and I love researching the facts of WDW. I research facts through the Internet, books and DVDs. To me, the best part is to conduct research trip at WDW. After college, my father was transferred to Orlando and I moved with my parents. Seeking employment, I applied for a job at WDW. I passed the first rounds of interviews and was proud to join the Disney family as a security cast member! The job was great. It included Disney-specific training and security training before assuming four duties: driving a security vehicle, standing a post, working in a resort or walking a park or other area. Sometimes I even had special duties like working the Epcot Christmas Processional. I would escort the celebrity guests from backstage to onstage. Interestingly, every cast member is given a WDW fact book monthly to aid in answering guest questions. The pocket book contained great Disney facts that added more fuel for my thirst of Disney facts. Well, all-good things must come to end so we moved back to NJ. In the summer of 2010 I moved back to Florida I am now living in Orlando less then 15 minutes from WDW and living the dream and have fun along the way. Favorite Park – Magic Kingdom Favorite Character – Mickey Mouse Favorite restaurant – California Grill Favorite attraction – Toy Story Mania Favorite resort – Bay Lake Tower / Contempoary First time at a disney park – 1976 & have been every year since Who was on your first disney trip – My entire family Favorite disney memory – My first trip and my first trip with my kids How far do you live from disney now – 15 minutes When is your next Disney trip? – every weekend Favorite Disney Movie – Jungle Book & Toy Story